Kamado Joe Big Joe Flexible Cooking Rack Kamado Joe

Fast shipping and professional packing

Due to our long-term partnership in a long-standing partnership with UPS, FedEx, DHL and many other world-class carriers, we can offer a variety of shipping options. Our warehouse staff is expertly trained and will wrap your products according to our precise and exact specifications. The goods you send us are checked thoroughly and properly secured before shipping. We ship to thousands of customers each day across various countries. The fact that we're committed to becoming the biggest online retailer in the World is obvious. There are distribution centers and warehouses across Europe and the USA.

It is important to note that orders with more than one item are processed according to the item.

Before shipping Our team will conduct an extensive inspection of the products you have ordered. The majority of orders are shipped within 48 hours. The time to deliver varies from 3-7 days.

Returns

We are not able to manage the stock in our warehouse or factory. Stock levels can fluctuate at any time. It's possible that your order will run out of stocks after you place the order.

Our policy lasts for a period of 30 days. If you have passed 30 days by since your purchase, unfortunately we can't offer you a return or exchange.

In order for your item to be considered eligible for return the item must not be opened and in the same condition as when you received it in. You must have the item in the original packaging.