Classic Joe Ash Tool Kamado Joe

Speedy Shipping and Professional Packaging

We are able offer many shipping options thanks to our long-term partnership with UPS FedEx DHL. Our warehouse staff will package every item to our exacting specifications. Prior to shipping, your goods are carefully examined and safely secured. Every day we ship thousands of packages to clients from all over the world. This shows our commitment to be the largest retailer online in the world. The warehouses and centers of distribution are situated in Europe and the USA.

Note: Orders that contain multiple items will have a different processing time for each item.

Before shipment, all ordered products will be thoroughly inspected. The majority of orders will be sent within 48 hours. Expected delivery time is between 3-7 days.

Returns

The inventory is always changing and we do not control it completely due to the fact that several parties are involved, including our warehouse and factory. Stock levels can fluctuate at any given time. Be aware that your order will be out of stock once the order has been placed.

Our policy is for 30 days. We are unable to return or exchange your purchase if it has been 30 days since you purchased it.

You are able to return an item if it is unused and still in the same condition when you first received it. It must also still be in its original packaging.