Classic Joe Draft Door Kamado Joe

Professional packing and fast shipping

Our long-standing relationships with UPS FedEx DHL and other global carriers allows us to offer an array of shipping services. Our warehouse staff are highly educated and will package the goods according to our precise and exact specifications. Your goods will go through a thorough inspection and be adequately secured before being delivered. We ship to thousands of customers each day from multiple countries. This is a sign of our dedication to being the largest online retailer globally. We have distribution centers as well as warehouses in Europe as well as the USA.

Orders that include more than 1 item are given processing time in accordance with the item.

Prior to shipping, we examine the items ordered thoroughly before sending the items. The majority of orders are delivered within 48 hrs. It is expected that delivery will take between 3 and 7 days.

Returns

The stock market is always changing. It is not managed entirely by us, since we're involved with several parties such as the factory and the storage. The actual stock can fluctuate at any time. Please understand it may happen that your order will be out of stock when the order has been placed.

The policy is for 30 days. If you haven't received your product within the 30 days period, we are not able to issue the option of a refund or exchange.

To be eligible for return the item must not be opened and in the condition you received it. The item must be returned in the original packaging.