Big Joe Ash Tool Kamado Joe

Fast shipping and professional packing

We offer a wide range of shipping options due to our long-running partnerships with UPS, FedEx and DHL. Our warehouse staff are highly trained and will package your items according to our precise and precise specifications. Before shipping, all goods are thoroughly inspected and securely secured. Every day we ship hundreds of packages to our customers from all over the world. This is a sign of our commitment to be the largest online retailer worldwide. The warehouses are located situated in Europe as much as they are in USA.

Note: Orders containing multiple items will have a different processing period for each item.

Before shipping the items, our staff will carry out an extensive inspection of the products you have ordered. The majority of orders are delivered within 48 hrs. The delivery time should be between 3-7 working days.

Returns

We don't manage the stock in our factory and warehouse. Actual stock levels may fluctuate at any moment. Be aware that it's possible that your order will be out of stock after you have placed the order.

Our policy is for 30 days. Unfortunately, if 30 days have passed from the date you purchased the product, we are unable to offer you a return or exchange.

The item must not be used, and it must be in the original packaging. It must also be in the original packaging.