Kamado Joe-classic Joe 1/2 Moon Soapstone Kamado Joe

Fast Shipping and Professional Packing

Through our long-term relationship in a long-standing partnership with UPS, FedEx, DHL and a variety of other world-class carriers, we can offer an array of shipping options. Our warehouse staff are highly trained and will wrap your goods according to our precise and exact specifications. Your products will be subjected to an exhaustive examination before they will be safely packaged prior to being delivered. Everyday we deliver thousands of packages to customers across many countries. The fact that we're committed to becoming the biggest online retailer in the World is obvious. Both Europe and the USA have distribution and warehouse centres.

Please note that orders with more than one item are processed according to the item.

Prior to shipment, all purchased items will be thoroughly examined. Most orders are now shipped within 48 hours. Delivery time ranges between 3-7 days.

Returns

Due to multiple entities such as the factory and the warehouse, we are unable to effectively manage inventory. The actual stock can fluctuate at any time. Be aware that your order is out of stock after your order has been made.

Our policy runs for a period of 30 days. If 30 days have passed since you purchased your product, we are unable to provide a refund or exchange.

The item cannot be in use and must be in its original condition. The item must be in the original packaging.