Kamado Joe-classic Joe Grill Expander Kamado Joe

Quick Shipping and Professional Packaging

Thanks to our longstanding association with UPS FedEx DHL as well as other leading international carriers, we are able to offer a variety shipping options. Our warehouse personnel will pack all goods to our exacting requirements. Before shipment, all items are carefully examined and safely secured. We ship to thousands clients every day from all over the world. This is a testament to our determination to become the biggest online retailer in the world. The warehouses are located located in Europe just as they are in USA.

Orders that include more than one item are given processing time according to each item.

We will thoroughly inspect all items before sending. Currently, most orders are shipped within 48 hours. The delivery time should be between 3-7 working days.

Returns

The stock is constantly changing. It's not completely managed by us, since we are involved with multiple organizations, such as the factory and the storage. Stock levels can fluctuate at any given time. It is possible that your order will be out of stock once the order has been placed.

Our policy is valid for a period of 30 days. If you don't receive your item within 30 days, we're not able to provide the option of a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. The item must be returned in its original packaging.